Terms and Conditions

Effective Date: 29/04/2026

Welcome to Sylora Solution. By accessing or using our website and services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.

1. Introduction

Sylora Solution provides computer repair, maintenance, and technical support services. These Terms govern your use of our website and services.

2. Services

We offer services including but not limited to:

Computer and laptop repairs

Hardware upgrades and replacements

Software installation and troubleshooting

Virus and malware removal

System maintenance and optimization

Data backup and recovery

All services are provided based on the information given by the customer and are subject to assessment and availability.

3. User Responsibilities

By using our services, you agree that:

You provide accurate and complete information about your device and issue

You have backed up your data before submitting your device for repair

You own the device or have authorization to request service

Sylora Solution is not responsible for issues arising from incorrect or incomplete information provided by the customer.

4. Data and Privacy

While we take reasonable care in handling your device, Sylora Solution is not liable for any data loss during repair or maintenance. Customers are strongly advised to back up all important data before service.

5. Payments

Service fees will be communicated after diagnosis

Payment must be made as agreed before or after service completion

Prices may vary depending on the complexity of the issue

Failure to complete payment may result in withholding of serviced devices until payment is made.

6. Warranty Disclaimer

Sylora Solution provides services “as is” without warranties of any kind, unless otherwise stated.

We do not guarantee that all issues can be fully resolved, especially in cases involving severe hardware damage or software corruption.

7. Limitation of Liability

Sylora Solution shall not be held liable for:

Loss of data

Loss of business or profits

Any indirect or consequential damages

Our liability is limited strictly to the cost of the service provided.

8. Service Refusal

We reserve the right to refuse service if:

A device is deemed beyond repair

There is suspected illegal activity

The customer behaves in an abusive or inappropriate manner

9. Website Use

You agree not to misuse this website, including:

Attempting unauthorized access

Introducing malicious software

Using the site for unlawful purposes

10. Changes to Terms

Sylora Solution reserves the right to update or modify these Terms at any time. Changes will be effective immediately upon posting on the website.

11. Contact Information

For any questions regarding these Terms and Conditions, please contact:

Email: code@sylorasolution.com

Address: 25B, Yusuf Esan Street, Amuwo Odofin, Lagos State, Nigeria