Privacy Policy

Effective Date: April 29, 2026

Sylora Solution (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

Personal Information:

Name

Email address

Phone number (if provided)

Any information submitted through the contact form

Technical Information:

IP address

Browser type

Device information

Pages visited on our website

2. How We Use Your Information

We use the information we collect to:

Respond to inquiries and service requests

Provide computer repair and maintenance services

Improve our website and services

Communicate updates or important information

We do not sell, rent, or trade your personal information to third parties.

3. Data Protection

We take reasonable steps to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure.

4. Data Handling During Repairs

When you submit a device for repair:

We may access files only when necessary to diagnose or fix issues

We respect your privacy and do not intentionally view personal files

We are not responsible for data loss during repair

Customers are strongly advised to back up their data before submitting any device.

5. Cookies and Tracking

Our website may use cookies to improve user experience. Cookies help us understand how visitors interact with the site.

You can disable cookies through your browser settings if you prefer.

6. Third-Party Services

We may use third-party tools (such as analytics or maps) that may collect limited information in accordance with their own privacy policies.

7. Your Rights

You have the right to:

Request access to your personal data

Request correction or deletion of your data

Withdraw consent where applicable

To exercise these rights, contact us via email.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact:

Email: code@sylorasolution.com

Address: 25B, Yusuf Esan Street, Amuwo Odofin, Lagos State, Nigeria